Patricia M - Gilbert AZ
Being a first-time buyer I could not have gone through the process without the tireless assistance of Steve and Sandy. With today’s market, the way it is and the job security always being unsure they were extremely understanding each time I had to put things “on hold” to be sure I was doing the right thing.
They also understood my needs to make sure the house I got was the absolute one I wanted and that I wouldn’t settle for something less just to have a first home. Sandy and Steve were there every step of the way from looking at multiple homes each weekend to make sure I was being treated ethically by the lender I chose when the time came to purchase.
They made sure to read all paperwork and walk me through it as it started coming in. It was their professionalism, responsiveness, class, and impressive ability to keep things on an even keel that made me feel secure as a first-time buyer. With all this, they treated me like family and even offered to assist on some pre-move items.
I have no hesitation in recommending them to anyone who is in need of a realtor.
Anthony M – Mesa AZ
It was a pleasure working with Steve and Sandy at Re/Max Solutions. The process of buying a home was a great experience with this team. They really made me feel that is was this is my home right from the start once we found the right home for me.
Steve and Sandy have done everything that could do to make me happy with before and after the close. Their insight to Real Estate is far and vast whether you are buying FHA or a VA like I did. Now I must say that I tried 2 Realty companies before going with Steve and Sandy and it just seemed that there are some flakes out there but Steve and Sandy made the whole process of buying a home a smooth experience.
I would highly recommend Steve Russell and Sandy Koeppen at Re/Max Solutions
Greg - Mesa, AZ
I simply can't thank you enough for your informed guidance. "In this very soft housing market, I was quite concerned about getting my house sold quickly at a fair price. You satisfied all my concerns along the whole way through to closing.
You kept me constantly informed both in the market conditions and in the customer feedback we were receiving. You consistently offered me good advice to best position my house for the right offer. And, I really really appreciate the above and beyond steps, you took to add small visual touches to the house to make it more attractive.
I simply can't thank you enough for your informed guidance, your professional service, in addition to caring about my bottom line as though I were a member of your own family. I would recommend you to anyone who needs a trustworthy real estate professional in their corner. You are simply the best! Thank you so much for the wonderful and successful experience of selling my house! I would do it all over again, but only with your assistance! Your appreciative client,"
J & M Campbell – Mesa AZ
Dear Steve and Sandy,
We just wanted to write a note to let you both know how much we sincerely appreciate you both. Many Realtors are what we call hit and miss business people. You two don’t fit that mold, not in any way. We called you to look at a house. You made time for us as quickly as possible. And not only did you have the house that we had in mind ready for us to see, you had others that were comparable or better, and we purchased one that you found for us.
That was a whole year ago. We needed to contact you for extra service, and you each were there to make sure that we were taken care of and our needs were met, pronto. Exemplary service is what you give. I used to teach Customer Service and I really notice it when I don’t get it. I believe you could teach me a thing or two. We’re not ready to buy another property… not yet! But rest assured when we are, we’re calling on you two, again.
I love it when everything comes together, and because of you, it was painless!
B and S Perkins - Mesa
They were always willing to talk to me and answer questions. They even answered questions on Christmas, at night, and on the weekends. I work in the real estate industry but was still overwhelmed by my personal transactions, they put me at ease both on my purchase and sale.
Kevin & Mary Ellen - Gilbert
We met Steve Russell & Sandy Koeppen at an open house they were hosting, at the time we were thinking of putting our house on the market.
We express our desire to list our house, this was on the weekend, they came to the house that week, worked their numbers & ours, took photos posted online on a Monday had an open house on a Saturday, sold the house on a Monday!!!! One week!!!! Two houses down from us listed 3 wks before, same sq. footage, more upgrades & $5000 less still on the market.
We definitely picked the right Realtors!!! Buying our next house & hiring Steve & Sandy...No pressure & very knowledgeable..
J & L Stanek - Mesa
Steve and Sandy are two of the most diligent caring agents I have had the pleasure of doing business with on my personal transactions. They were very attentive to my specific needs for a new home. They showed up on time for inspections and when anything was needed from the lender for funding they were always on top of it!
J & B Anderson – Mesa AZ
We have known Steve since 2007. He has helped us over the years with buying/ selling houses. He also recommended us to people looking to rent a home when we had a vacant property. When we wanted to upgrade the home he helped us purchase he assisted us in finding competent remodeling help.
Steve is responsive and has the expertise of the various real estate laws, forms, and procedures. He has experience with the construction industry and housing trends. Adjectives that describe Steve are friendly, caring, and knowledgeable. Steve is someone we will call on again if we require a real estate professional.